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How can I suggest a new feature for Hey Monika?
Hey Monika is constantly evolving, and many of our best features have come from user feedback. If there’s a tool, setting, or improvement...
Zoe Whitman


How can I suggest a new client scenario for Hey Monika?
We love hearing your ideas for new scenarios. Hey Monika was designed to grow with the bookkeeping community, so if there’s a type of...
Zoe Whitman


How do I get help if I’m stuck?
There are three main ways to get help inside Hey Monika: Ask Monika (your AI mentor) Each scenario includes an Ask Monika box. This is...
Zoe Whitman


Can I redo a scenario more than once?
Yes! You can revisit scenarios as many times as you like. In fact, repeating a scenario can be a great way to measure your progress. The...
Zoe Whitman


Can I pause my subscription?
At the moment, Hey Monika doesn’t offer a formal “pause” option. If you know you won’t be using the platform for a while, the best option...
Zoe Whitman


Can I use Hey Monika on my phone or tablet, or do I need a computer?
We recommend using Hey Monika on a laptop or desktop computer . Most of the scenarios involve spreadsheets, reports, and dashboards,...
Zoe Whitman


Can I have more than one user?
Yes! If you’re working as part of a practice or team, you can choose the Team Plan , which includes up to 5 users under one...
Zoe Whitman


What’s the difference between Scenario Mode and Challenge Mode?
We're currently building Challenge Mode. Scenario Mode gives you a client case to work through step by step. You’ll receive documents,...
Zoe Whitman


What types of scenarios are there?
Hey Monika offers a range of scenarios to cover different types of bookkeeping work: Starter scenarios (like Adele): Simplified client...
Zoe Whitman
Get Help
We've answered common questions in the articles, here. For further support, please email support@heymonika.com.
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