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I can't log in to Hey Monika
We're sorry to hear you're having issues logging in. Here are some quick things to check. Are you logging in at heymonika.app? Have you tried resetting your password using the reset password option on the login screen? Are you using a computer? Hey Monika isn't optimised for mobile use, as you'll be preparing accounts and using accounting software for some of the scenarios, you need access to a laptop. We recommend using Google Chrome for the best experience. Hey Monika does

Zoe Whitman


How do I get help if I’m stuck?
There are three main ways to get help inside Hey Monika: Ask Monika (your AI mentor) Each scenario includes an Ask Monika box. This is your first stop if you’re unsure what to do next. You can ask Monika questions in plain English, just as you would with a tutor or colleague. She won’t just hand over the full answer—instead she’ll guide you towards the right approach, helping you build confidence in solving the problem yourself. Example questions you could ask Monika: “What

Zoe Whitman


Do I get feedback on my work?
Each scenario comes with clear instructions, model answers, and in many cases, video walkthroughs to help you check your work. While Hey...

Zoe Whitman
Get Help
We've answered common questions in the articles, here. For further support, please complete our support form or email hey @heymonika.com
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