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How can I suggest a new client scenario for Hey Monika?
We love hearing your ideas for new scenarios. Hey Monika was designed to grow with the bookkeeping community, so if there’s a type of...

Zoe Whitman


Can I redo a scenario more than once?
Yes! You can revisit scenarios as many times as you like. In fact, repeating a scenario can be a great way to measure your progress. The...

Zoe Whitman


What’s the difference between Scenario Mode and Challenge Mode?
We're currently building Challenge Mode. Scenario Mode  gives you a client case to work through step by step. You’ll receive documents,...

Zoe Whitman


What types of scenarios are there?
Hey Monika offers a range of scenarios to cover different types of bookkeeping work: Starter scenarios  (like Adele): Simplified client...

Zoe Whitman


How do I access documents shared by the client?
Each client scenario has a Document Vault  where you’ll find the information they’ve sent you: spreadsheets, invoices, notes, or even...

Zoe Whitman


How do I ask the client questions?
In real life, clients rarely hand over perfect information. In Hey Monika, you’ll often need to go back and clarify things with the...

Zoe Whitman


Does Hey Monika remove the need for a bookkeeping qualification?
No. Hey Monika is not a replacement for a recognised bookkeeping qualification . Bookkeeping qualifications (such as those from ICB, AAT,...

Zoe Whitman
Get Help
We've answered common questions in the articles, here. For further support, please email support@heymonika.com.
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